Newsletter privacy notice
Who is responsible?
LUXEME TRAVEL, S.L. (CIF B75947382) is the controller of your newsletter subscription data. Registered office: Roma Maura 15, 17310 Lloret de Mar, Girona, Spain.
For questions or privacy requests, email exec@luxeme.travel. You can also write to our office: Camí de Papalús, s/n, Ed. Terminal Pujol, 2.º piso, oficina 7, 17310 Lloret de Mar, Girona, Spain.
What we use and why
We use your email address, optional name and selected newsletter language to send LUXEme travel news and offers. Our legal basis is your consent. Subscribing is optional and is not required to book a trip or use our services. We do not ask for a phone number.
After you submit the form, we send a confirmation email. Your newsletter subscription becomes active only after you confirm. Our website hosting provider, Hostinger, processes the form on our behalf. Pending details and consent evidence are encrypted and stored outside the public website. We use a short-lived security cookie and pseudonymous request counters to protect the form against abuse. Sender processes technical information needed to deliver emails and prevent abuse.
The form preselects the language of the available site version; you can choose another newsletter language. We use this preference to select the language of future communications. This does not involve decisions producing legal or similarly significant effects.
Our email service provider
We use Sender (UAB Sender.lt, Lithuania) to collect subscriptions, store our mailing list and send emails on our behalf. Its service providers may process data outside the European Economic Area using applicable transfer safeguards, including adequacy decisions or standard contractual clauses. Details are available in Sender’s privacy policy.
This subscription form does not load Google reCAPTCHA or the Sender embedded-form tracking script. Its server-side security checks limit repeated requests and help prevent automated abuse.
How long we keep your details
We keep your newsletter details while you remain subscribed. If you unsubscribe, we stop marketing emails and retain only the information necessary to respect your opt-out, demonstrate consent or its withdrawal, and meet applicable legal obligations. These limited records are kept only for as long as necessary for those purposes.
Unconfirmed website requests expire after 48 hours and are removed during automatic housekeeping on subsequent submissions. Encrypted confirmation evidence on the website is retained for up to 12 months; mailing-list status and opt-out records remain managed in Sender. Request counters expire within 24 hours.
Your choices and rights
You can withdraw consent at any time using the unsubscribe link in our newsletters or by contacting exec@luxeme.travel. Withdrawal does not affect processing that was lawful before withdrawal.
You may request access, correction, deletion, restriction or portability of your data, and object to processing where applicable. Contact us at the address above to exercise these rights or update your newsletter language.
You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) or your competent supervisory authority.